Yes. From aerial photography and videography to executive charter and pipeline surveillance or instruction and more, our team at Fly-KeyWest can help you with all your helicopter and vertical needs. For more information please contact us to discuss.
What are your hours of operation?TODscott2023-09-13T13:32:35-04:00
It depends. We offer both ‘shared’ and ‘private’ flights. If you choose a private flight, your group will be the only ones in the aircraft. For shared flights, you may be seated with other customers flying the same tour. In either case, seating is determined by our staff based on passenger weights and fuel requirements to ensure aircraft balance requirements.
If you would like to request the front seat, please request this as part of your booking or give us a call ahead of time and we’ll make it happen if we can do it safely. It is free to request, +$50 if confirmed.
Can I take a tour if I have a disability?TODscott2023-09-13T13:32:21-04:00
Our facilities are disabled accessible and we’re happy to help you into the aircraft if necessary, so in most cases the answer is yes. In some cases, however, our staff may not feel comfortable allowing a passenger to fly if it jeopardizes their safety. If such a case exists, we will happily provide a full refund. If possible, please let us know in advance if you require assistance, extra space or another requirement and we will do anything we can to make the ride more comfortable for you. If you are at all concerned about your ability to fly because of a medical condition, we strongly recommend you check with your doctor before booking.
What do I need to bring?TODscott2023-09-13T13:32:14-04:00
Just yourself and your state/government issued identification. Something to take pictures and/or videos with if you haven’t opted for the video package (your phone is more than suitable) We will provide the safety equipment, headsets, additional ear protection, and anything else you need to enjoy the experience.
Do I need to show ID when I check-in?TODscott2023-09-13T13:32:07-04:00
All US passengers over the age of 18 must show a state or government issued photo identification card at the time of check-in. Non-US passengers over the age of 18 must show a valid foreign government-issued passport at the time of check-in. Children under the age of 2 must have proof of age in the form of a passport or birth certificate. Passengers between the ages of 2 and 18 are not required to present identification, but must be accompanied by an adult 18 years of age or older.
Do you offer ground transportation?TODscott2023-09-13T13:32:01-04:00
Our team offers shuttle transportation for any pre-booked tour flight, which can be selected at the time of booking. If you arrange for shuttle transportation, our team will call you to coordinate a pickup location and time. For planning, we generally pick guests up at least an hour prior to their scheduled departure time.
What is your policy when flying with children?TODscott2023-09-13T13:31:55-04:00
All children over the age of 2, and/or any child wishing to ride in a car seat during the flight is required to purchase their own seat. In accordance with FAA regulations, children under the age of 2 may either ride in a car seat or on the lap of the child’s parent, guardian, or designated attendant at the discretion of that child’s parent, guardian, or designated attendant.
Do you weigh passengers or bags prior to flight? TODscott2023-09-13T13:31:47-04:00
For the safety of yourself and other guests and crew, we weigh every passenger and bag that flies on our aircraft. We will make every effort to weigh you discretely. To avoid issues or delays, we strongly encourage passengers to be truthful and accurate about their weight at the time of booking.
Am I allowed to take pictures during the flight?TODscott2023-09-13T13:31:40-04:00
This is highly encouraged. For your safety, only Fly-KeyWest staff members will be permitted to take photos on the flight line, but once you are in the helicopter, you are welcome to take as many photos and videos as you’d like. Just make sure you tag us on your social media accounts! Pictures of you and your group in front of the aircraft will be available for you following your flight.
What are your terms and conditions?TODscott2023-09-13T13:31:33-04:00
For your safety, only Fly-KeyWest staff members are permitted to take photos on the flight line, but once you are in the helicopter, you are welcome to take as many photos and videos as you’d like. Just make sure you tag us on your social media! Pictures of you and your group in front of the aircraft will be available for you following your flight.
Do staff accept tips?TODscott2023-09-13T13:30:49-04:00